Park Avenue Accommodation

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Reservation Information

Accommodation must be pre-paid. If length of stay decreases, the nightly tariff for the total stay is re calculated from the arrival date according to our tariff structure.

The nightly rates are for accommodation only and based on occupancy guidelines as per each property room type. The number of guests must not exceed the number of guests specified at the time of booking.

Guests are required to provide photo ID prior to check-in & a record and/or copy of this photo ID may be retained by the accommodation provider to minimise the risk of fraudulent credit card usage and for verification purposes with your credit card provider in the event of disputation.

Tariff is based upon length of stay booked prior to arrival, discounted rates do not apply if extensions to the booking are made once the stay has commenced.

Please note that Park Avenue is only able to provide insurance for items owned by Park Avenue and is unable to provide insurance cover for items or vehicles belonging to guests.

Please note by submitting your credit card details you are authorising Park Avenue to deduct one nights accommodation upon booking to guarantee your reservation, the balance of accommodation, any missing keys and remote (if applicable), any damage caused during your stay and any lost or misplaced items.

Check-in is available from 2pm. Early arrivals are strictly subject to availability. For early check in fees and availability please contact our office.

Check-out is by 10am. Late check outs are strictly subject to availability. For late check out fees and availability please contact our office.

During non-peak periods 48 hours’ notice prior to the arrival or check out date is required for any booking changes and cancellations. In the event the required notification is not provided during non peak periods, a charge of at least two nights accommodation is payable. During peak periods or special events a seven (7) days notice of changes and cancellation is required. In the event of a no show and/or the required notification is not provided during peak periods, the full cost of the accommodation is payable. Please confirm at the time of making your reservation which policy applies. Changes to the reservation can only be made by the person listed as making the initial booking and/or the contact named on the reservation form.

Our properties are located in residential areas and we strictly enforce a 'no party' or 'excessive noise' policy. Guests who breach this policy will be immediately evicted without refund if found to be damaging property or causing disturbance to other guests.

A strict 'no smoking' policy applies to all Park Avenue properties

No pets are allowed in any Park Avenue property

Cots must be booked prior to arrival

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